We understand that things come up from time to time. Coaches may request sessions be postponed. A reason must be given and then the footballer can decide whether to accept the postponement. If the postponement is not accepted up to 2 hours before the session is planned for, it will be assumed that the footballer has rejected the postponement and the session will go ahead as planned.
If the postponement is accepted, the coupon is still valid, and the player can then request a booking at a later date.
If neither of the parties postpone and it is after the time that the session is booked for, it will be assumed that the session went ahead and the session ‘coupon’ used to book the session will be considered complete and will no longer be able to be used.
If either party have any complaints, they can contact One on One Football and the issue will be resolved by One on One Football.